Calls API Endpoints

Update Call

GET /api/v1/calls/update_call/:id updates a call's
disposition, conversion flags, custom fields, tags, and
notes. Authentication is via your company access token
(header). The :id is the
TrackDrive Call UUID, not the provider call SID.

Send Key Press

POST /api/v1/calls/send_key_press injects a DTMF key
press into a live call. Bots and external IVR drivers use
this to navigate key press flows without holding a SIP
session themselves. Required params: id (Call UUID) and
digit.

Authentication

All endpoints under /api/v1/calls/ and
/api/v1/scheduled_callbacks require a company access
token, provided either as Authorization header. Tokens are scoped to a single
company; a token from one company cannot read or modify
another company's calls.