How to Find the System Tokens Reference
TokensThe Tokens Help Page
TrackDrive provides a master reference of every system
token at /tokens/help. The page lists every token name,
its type, a short description of what it represents, and
an example value drawn from a real call on your account
when available.
Access the page from the Admin Panel sidebar: open
Setup System > Tokens & IVR Prompts, then click the
TrackDrive Tokens tab. The help page is scoped to
your company: example values come from a call on your own
data when one is available.
Previewing Tokens for a Specific Call
The help page accepts a call_id or uuid query
parameter. Passing a specific call ID causes the Example
Value column to display the real values that were present
on that call. This is useful when debugging a routing
response that rendered unexpectedly: open the call, copy
its ID into /tokens/help?call_id=<id>, and compare the
rendered values against your template.