Help Center / Faqs

Am I Allowed to Dial Outbound on Trackdrive?

Yes, With Consumer Consent to Place Outbound Call TrackDrive supports outbound dialing through the Power Dialer, the schedule system, and direct AP...

Faqs

Buyer Does Not Receive the Call

First Check the Buyer's Number Format Buyer phone numbers must be E.164 (+15555551234). A buyer record with a domestic-format number will fail to d...

Faqs

How Can I Tell If My Traffic Source Has Real Leads?

The Two Independent Signals Trackdrive Captures Trackdrive has first-class support for two third-party lead certification systems, both of which cr...

Faqs

Parsing Webhook Responses in Trackdrive

Where Response Parsing Lives Outgoing webhooks, buyer conversions, and shared response parsers all use the same response parsing UI. The form field...

Faqs

Trackdrive IP Whitelisting

When You Need This Some buyers and traffic sources operate behind firewalls that reject inbound HTTP requests from unknown IPs. To accept TrackDriv...

Faqs

What is Ping/Post and What Do I Give to a Traffic Source?

The Two-Step Bidding Model Ping/post is a two-request protocol that lets multiple buyers bid on the same lead before the lead is committed. The tra...

Faqs

Why Do My Numbers Show Spam When Calling a Lead?

What "Spam" Labeling Is The "Spam Likely", "Scam Likely", or "Telemarketer" label that appears on a recipient's phone is applied by the recipient's...

Faqs

Why Pay-Per-Call Should Use Postbacks, Not Pixels

The Problem with Pixels A pixel fires from the consumer's browser at the moment of conversion. For pay-per-call this is exactly the wrong attributi...

Faqs
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