Recording Configuration Call recording is a company-level setting and is enabled by default. Effective Recording State Most companies cannot actual...
Company SettingsWhat Preferences Control Preferences are managed under Company > Preferences in the sidebar. The page contains these sections: Company Branding: up...
Company SettingsWhat Company Settings Control Company settings define the global configuration for a Trackdrive company account. These settings affect every aspect...
Company SettingsWhat Feature Toggles Are Feature toggles are on/off flags that enable or disable specific platform capabilities for a company. Default Feature Flag...
Company SettingsOverview PII Redaction is a data privacy system with two parts: PII Access Control restricts which team members can see sensitive data (phone numbe...
Company SettingsWhere to Configure Security settings are managed under **Company > PII & Security** in the sidebar. Only the company owner can modify most security...
Company SettingsWhat They Are Sound files are audio recordings you upload once and reuse across the platform for greetings, hold music, voicemail messages, and whi...
Company SettingsWhat Zip Code Lists Are A zip code list is a named collection of US zip codes used for geographic targeting. Lists are managed on the Geographical ...
Company Settings
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